About Bluecom

Our Vision

To be the leading high quality internet service provider and enable fiber access to everyone in Somalia. This simplifies peoples’ lives and modernizes the business environment making BLUECOM the preferred Internet service provider in Somalia. At BLUECOM, we have a quality policy, which is about achieving sustained services that consistently satisfy the needs and expectations of our customers.

Our Mission

At BLUECOM we aim to surpass the needs and expectations of all our customers by providing reliable services with readily available customer support. We achieve this by providing complete, high-quality Internet solutions to all of our customers by incorporating sensible and cost-effective technologies. These comprise;

• High quality and affordable internet to every household and workplace
• Access to high quality internet and TV services
• Connecting Somalia to the rest of the globe through internet and entertainment
• Delivering the latest innovative service technology

Quality Policy

BLUECOM achieves sustainable growth by providing & services that consistently meet and exceed customer expectations and deliver exceptional value. We are committed to continually improving the services we deliver and to complying with ISO 9001:2015 as well as statutory and regulatory requirements. BLUECOM has SMART Quality Objectives in place that are derived from our Company Objectives. BLUECOM is fully committed to the delivery of this Quality Policy, as evidenced in the scope of our Job Accountabilities. Our Quality Policy is communicated to all internal and external interested parties. All BLUECOM employees are responsible for the quality of our work and for maintaining high standards. We Are fully committed to the delivery of this policy and will review and update this policy in accordance with our Program of Review.